Privacy Policy

We collect personal information such as your name, email address, and physical address when you create an account. Payment information is processed securely through our payment providers. We also collect usage data, server logs, technical information about your server configurations, and communication records when you contact our support team.

We use your information to provide and maintain our hosting services, process payments, manage your account, send important service notifications and updates, provide customer support and technical assistance, improve our services, develop new features, comply with legal obligations, and enforce our terms.

We do not sell, trade, or rent your personal information. We share data only with trusted service providers (such as payment processors and hosting infrastructure partners) and disclose information when required by law or to protect our rights. We may use aggregated, anonymized data for analytics and service improvements.

We implement industry-standard security measures to protect your data, including encryption for sensitive information transmission, regular security audits, vulnerability assessments, and limited access to personal data on a need-to-know basis. Our data centers employ both physical and digital security controls.

We retain account information while your account is active. Payment records are kept as required by law and accounting standards. Server logs are maintained for security and troubleshooting. Personal data is deleted upon account closure, subject to legal requirements.

You have the right to access and review your personal information, request correction of inaccurate data, request deletion of your data (subject to legal requirements), opt-out of marketing communications, and export your data in a portable format. To exercise your rights, contact us at contact@thornhosting.com.

We use essential cookies for website functionality, analytics cookies to improve user experience, and marketing cookies only with your consent. You can control cookie preferences through your browser settings.

We use payment processors (such as Stripe and PayPal) for secure transactions, analytics services to understand website usage, and support tools to provide better customer service. All third-party services are bound by strict data protection agreements.

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected such information, we will delete it promptly.

Your data may be processed in countries other than your own. We ensure adequate protection for international data transfers and comply with applicable data protection laws and regulations.

We may update this privacy policy from time to time. Significant changes will be notified via email or website notice. Continued use of our services constitutes acceptance of the updated policy. Review this policy regularly to stay informed about our practices.